Role: Senior Consultant
Victoria is a Senior Consultant at Bsquared and has many years’ experience helping clients build strong relationships with their most important customers. Victoria has worked with client facing teams worldwide, helping to improve their customer interactions and build smoother, more profitable partnerships.
Victoria has worked within the customer loyalty business with numerous large organisations in several business sectors and is well qualified to help clients get the best from their key customer relationships. She is instrumental in helping organisations set up new initiatives, educating and training those involved in their implementation and raising the awareness of the importance of customer relationships and how to create a customer focused organisation.
Prior to joining Bsquared Victoria worked for leading IT consultancies Anite and Lorien Consulting and performed a variety of roles in BAE Systems including sales, marketing, events management and market research.