Nigel is one of the founders of Bsquared Consulting and thrives on helping companies improve through customer driven change. Nigel works with CEOs and their boards to develop customer loyalty and relationship management improvement programmes. He helps Bsquared clients apply a pragmatic people-focused approach, balanced by good planning, information gathering and analysis.
Before setting up Bsquared, Nigel spent 12 years at director level in human resources in the service sector, followed by seven years as a management consultant working in the service, manufacturing, retail and public sectors. Recent client projects include ADS, Airbus, Astrium, Eurocopter, EADS, BAE Systems, BT, Sogerma, Unipart Logistics and Damco.
Nigel is joint Director and Company Secretary of Bsquared Consulting and also is a Chartered Member of the Chartered Institute of Personnel Development.