Bsquared wins 5-year contract to deliver customer satisfaction improvement programme to Airbus Group

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Friday 11th April 2014

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chase bank kenya student loans Bsquared, customer loyalty management experts, has been appointed to run the customer satisfaction improvement programme in Airbus Customer Services.

top loan defaulters in india The five-year Customer Satisfaction Improvement Programme started in March 2014 and will measure...


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Improving your customer satisfaction – where is the proof that it pays?

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Monday 10th March 2014

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titlemax title loans austin tx Rob Brickle asks: Do people really think in terms of driving bottom line profitability when engaging in CX activity?

jet ski loans bad credit While many companies know the importance of improving their customer satisfaction and loyalty, focus on this area is often driven...


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Successful organisations have the customer at the heart of business strategy - Nigel Bagley looks at IBM's latest Global C-suite Survey

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http://djurskyltar.se/pd/95/1626.html www.loans.gov We read with interest IBM’s latest Global C-suite Study. Interviews with over 4,000 top executives covering more than 20 industries in 70 countries gives a unique insight into the thoughts and ambitions of CEOs, CMOs, CIOs and CFOs.

The...


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